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Support

We are ready to answer your questions and provide support at every stage of the service you receive.

All our products are entirely hand-crafted, which we make our artistic touches using natural oils. We are designing furniture which becomes even more beautiful as they age and can be passed down to next generation and thanks to carefully chosen materials.We design and produce them tactually with valuable and dedicated members of our Family. We have an organization in place which manages all operations in-house. From dining hall to accounting, design to production, quality control to shipping... We are planning every our stage to the minutest detail by keeping your satisfaction in mind, and launching our projects with a great excitement. We are striving for offering always the better.

Yes, we are a 100% Turkish capital company and producing in our Factory located in Kocaeli city.
Our architect team, each specialist in their fields and having aesthetic values, maintains balance between style, design and functionality and produces solution suggestions to meet your needs. Designed on the basis of ingenuity and high-quality, our products can be tailored in terms of color, material and variants according to need and budget of your project. Thanks to our modular product ranges, we can easily scale the concept to suit your space.More Info: https://www.youtube.com/watch?v=eZzLul2dKls
Every product has customized size alternatives. It is not possible to go outside these standard size alternatives.
All our products you purchased are under warranty. If you experience any problem with our product, just contact with us and create a service record. In the solution process we manage your demands with maximum speed, care and professionalism, we are also always at your service to produce fast and right solutions to repair/renewal needs of your past projects.
We have delivery and installation services in every cities of Turkey. Assembly is diligently carried out by our in-house specialist team. Auxiliary Link: https://www.youtube.com/watch?v=eZzLul2dKls
Yes, you can shop online and receive support at any time from our Online Store available on our website, or by contacting our Customer Services atteklif@fugamobilya.com.
Our free service-repair period starts on the delivery date of product and is valid for 2 year, under the Fuga warranty. For further information, you can see our Warranty Terms.

Lead time of our products produced from the scratch exclusively for you is 5 weeks. However, if product you choose is available in our stocks, it will be delivered in 1 week to take its place in your living spaces.For information, you can call us at +90 212 222 38 42

We provide shipping and installation services free of charge in the cities where our Showrooms are located.Our specialist installation teams in charge of field installation guarantee your products installed correctly in your space in compliance with design and drawings of your project.Please click here to learn the cities in which our Showrooms are located.

You can learn status of your order by contacting with your project consultant. For your online orders, you can send an e-mail to teklif@fugamobilya.com. For further information:+90 212 222 38 42

In case of relocation demands, our specialist team will be in contact with you with a quotation. Auxiliary Link:https://www.youtube.com/watch?v=eZzLul2dKls
Our factory is located in Kocaeli city. We are managing our design, advanced engineering, production and distribution operations in-house without external dependency with our over 200 employees and production area of over 10,000 m².For further information: About Us

FUGA Customer Relationship

Support Form

In a one-on-one session with our expert architectural team, you can learn more about our products and design your living space together.

About FUGA

FUGA Furniture

Customer Relations

To provide you with a better service and to improve our service quality, you can send us all your opinions, suggestions, criticisms and thanks. Each of your messages will be meticulously examined, and our efforts to provide you with a better service will shed light on us.

SUPPORT